Surgent's Achieving High Levels of Compliance and Customer Service in Your Organization
Thursday, March 19, 2026 | 9:00 am - 12:30 pm
Course # 179259
| by Surgent CPE
What you will learn
Identify why customer service is just as important as compliance for profitability
Understand how some organizations have achieved top performance in their industries
See how good customer service is not about being
Description
Probably one of the greatest conflicts in an organization is determining which is more important: compliance or customer service. This program digs deeply into the issue and prepares the finance professional to achieve high levels of compliance and customer service in the department and in the entire organization. We will examine both disciplines from an analytical standpoint, proving why they are necessary for both for-profit and nonprofit organizations to achieve success.
Prerequisites: None
Advanced Preparation: None
Why customer service is not just having nice people; it is truly serving the customer
Analysis of the value of the customer to compare it to various costs creating an ROI
How to develop a compliance program that adds
CFOs, controllers, and finance professionals
Arthur G. Pulis III
MICPA delivers the highest quality education experience.
If you are not satisfied with your course, call us at
1.855.594.4273. We will make it right.