The Michigan Department of Treasury (Treasury) launched a new phone system to improve incoming call capacity and introduce a callback system to reduce the amount of time taxpayers and tax professionals spend on hold. According to Treasury, tax professionals utilizing the individual income tax phone line at 517.636.4486 should find it easier to reach a representative over the phone to discuss client issues or answer questions. Michigan Treasury eServices remains the fastest way for individuals and businesses to address common tax issues. 
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MICPA encourages members to continue to share feedback with us on Connect regarding their experience with the new phone system.